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Cynthia has been working in the piano service industry as an independent piano technician since 1997. Cynthia learned the trade of Piano Tuning in an apprenticeship with respected long-time local piano technician, Herman Jenkins, her father-in-law. She has trained at the Steinway and Sons factory in New York, NY, Yamaha Corporation in Buena Park, CA, and Seiler/Samick in Gallatin, TN. Cynthia specializes in piano tuning, voicing, and action regulation. She handles most of our service calls and tunings.
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Travis has been working on pianos full time since 1992 when he graduated from the University of Tulsa. His expertise ranges from detailed piano repair and rebuilding to player installation. He first learned to fix pianos from his father, Herman Jenkins, and went on to complete Yamaha's training program (The Little Red School House) in Buena Park, CA. He also finished his formal player installation training at both the Baldwin factory in Truman, AR and the Mason and Hamlin factory in Haverhill, MA. Travis primarily works out of our workshop, working on rebuilding vintage pianos, and also goes out on service calls to help diagnose problems and conduct diverse repairs on site. Travis specializes in digital player installation, installing them on older pianos and new.
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Megan is a Management Information Systems student at Oklahoma State University and has worked for Jenkins Pianos since 2013. She was trained by Travis and Cynthia over the course of two years and helps around the shop with any job that needs assistance. Megan specializes in action regulation as well as assisting with detailed repairs and both complete and partial restoration work.
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Friday is the official shop dog. He works diligently on asking for treats as well as perfecting his napping skills on a daily basis.
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